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Your privacy and security is very important to us and we aim to ensure that any personal information we obtain will always be held, used and transmitted in accordance with the highest technology and privacy standards. Our payment providers, mPAY24, are PCI DSS compliant and use a Class 3 Extended Validation SSL Certificate, which ranks among the best and trustworthiest SSL Certificates available and is used after an extensive identity verification process. All card data is transacted securely by mPAY24 and no card data is held by ConcertVienna.com.

Data collected and methods of data collection

It is not necessary to create an account in order to purchase tickets on the website.
The information we collect from you is dependent on the activities you are carrying out on our website. We may collect the following information:

  • Your contact information, e.g name and email address,
  • Your purchase information, such as credit card details,
  • Navigation and click–stream data, time and duration of your visit, products viewed, information from cookies.

What is your information used for?

The main purposes for which we collect and store your personal information are as follows:

  • Order processing
  • Payment authorization and billing
  • Improving the website and our service to you
All data collected from you will be used only for these purposes and will be under no circumstances passed on third parties.

Cookies

To improve your experience with us, our website uses cookies. A cookie is a piece of data that our website automatically transfers to the hard drive of your computer or mobile device when you access the website and is used to:

  • Identify whether you have visited our website previously,
  • Monitor the number of visits that you make to our website, where you browse and what you have purchased, and to offer you tailored content.

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How does it work?

How does it work?